This policy explains what information we collect when you use Northstar and how we use it.
What we collect
- Account details: your name, email and a securely scrambled (hashed) password.
- Agreement records: when you accepted our terms, which version, your IP address and browser.
- Activity records: your sign-ins and each agent task you run, with the date, time and agent used. We don't store the text of your conversations.
- Billing: your plan, billing dates and amounts. Card details are handled by Stripe and never reach our servers.
How we use it
- To run your account, enforce plan limits and bill you.
- To keep the Service secure and prevent fraud and abuse.
- To answer support requests and resolve billing questions or payment disputes.
We don't sell your personal information.
Who helps us run the Service
- Stripe, for payments.
- Vercel, for hosting.
- Neon, for our database.
- AI model providers, through Vercel AI Gateway, to generate agent answers from the messages you send.
- Resend, for account and billing emails.
How long we keep it
We keep account, agreement, billing and activity records while your account is open and for up to 7 years afterward, as needed for tax, accounting and dispute purposes. After that, we delete or anonymize them.
Your choices
You can ask us for a copy of your information or ask us to delete your account. We may keep billing and agreement records where the law requires it.
Questions? Reply to any receipt or billing email you've received from us and we'll get back to you.