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Effective September 26, 2026

Refund Policy

We want you to know exactly what you're paying for before you pay. That's why every paid plan starts with a free trial.

Try it free first

  • Plus and Team include a 14-day free trial. Pro includes a 7-day free trial.
  • Cancel any time before the trial ends and you won't be charged anything.
  • The Free plan is free forever and never charges you.

After a paid period starts

  • Payments are non-refundable once a paid period starts, including partly used months or years and unused tasks.
  • You can cancel anytime from your account page. Your plan stays active until the end of the period you've already paid for, and you won't be charged again.
  • If you switch plans, Stripe adjusts the price for the rest of your current period.

When we do refund

We'll refund you if, within 30 days of the charge, you tell us that:

  • You were charged twice for the same period.
  • You were charged after cancelling before your trial ended.
  • You were charged the wrong amount because of our mistake.
  • The Service was unavailable to you for more than 72 hours in a row because of a problem on our side.

If the law where you live gives you a right to a refund or to cancel within a set time, we'll honor it.

Please contact us before disputing a charge

Most billing problems can be fixed quickly. If you file a chargeback with your bank instead, we'll respond with our records of your account, your agreement to these terms and your use of the Service.

Questions? Reply to any receipt or billing email you've received from us and we'll get back to you.